Once you have placed an order with us, you will receive a confirmation email. Please check your Junk/Spam folders before contacting us.
Once your order has been shipped, you will be sent an email with your tracking number.
Please access our Track Your Order page and enter your tracking number to view the progress of your order.
If you did not get a tracking number after 5 business days of placing your order you can simply email us and we will gladly sort help you!
We use all major carriers, and local courier partners.
About the Products
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Our return policy is effective for 30 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging.
Return requests for orders received and delivered after 30 days will be politely declined. We hope you understand. If 30 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
We will only refund on faulty products, we will NOT refund on change of mind purchases.
We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive an item separately from the rest of your ordered products.
Please rest assured if all items from your order do not arrive at once, the rest of your order is on its way!
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments.
You may receive one item before the next. We do this so that you can get your items as fast as possible.
In this case, you will be provided with two or more tracking numbers.
At the moment, we are not offering Customization Service.
Since we value our customers and your requests, please let us know if you are interested in this service. We will do our best to help you :)
We are focused on sourcing the best products for our customers, as a result, we are constantly researching and adding new quality products to our store. This is our main mission and goal so we strive for excellence in satisfying our customers with a great experience and a diverse unique selection of products!
If you have any feedback about our products, we would love to hear from you.
Simply drop us a message on the Contact Us page or email us at firstname.lastname@example.org
All products come with a standard 60-day warranty from your date of purchase, as we have delicately selected each and every item in-store, with the implementation of strict quality control.
Warranty application can only be made with photographic proof of defect(s) and proof of purchase. Please contact us via email@example.com with all necessary information as requested.
Unfortunately, the warranty extended to your product does not cover accidental damages, normal wear and tear, and related-product specification/measurements. Please read the product description carefully before any purchase.
You can contact us through our Contact Us page! We will be happy to assist you.